Expert Assist is committed to respecting and protecting your privacy. In order to provide you with relevant information, respond to your requests, and increase the benefits you receive from our website, we sometimes request that you provide us with data about yourself. We have prepared this Privacy Notice to disclose and describe our information gathering and dissemination practices for this website. This Notice applies to all Expert Assist websites that display or link to this Privacy Notice. You should also note that Expert Assist maintains the same privacy practices with respect to data that is collected off-line and this Notice may be relied upon with respect to those methods of data collection and use.
Cookies
Portions of this website use cookies to help ensure the integrity of the registration process and to help provide personalized service and deliver content specific to your interests. A "cookie" is a small amount of data transferred to your browser and read by the Web server that placed it there. It works as a sort of identification card, recording your preferences and previously entered information. By using cookies, the information you previously provided can be retrieved on your next visit to the website so that your navigation time is reduced and your use of the website is simplified. Cookies are uniquely assigned to you and can only be read by a web server in the domain that issued the cookie. Web beacons may be used to deliver the cookie and to compile statistics about our website, such as how many people visited a particular page or clicked on certain links.
Collection and Use of Personally Identifiable Information
In general, you may visit this website without identifying yourself or revealing any personal information. Expert Assist collects domain information from your visit to customize and improve your experience on our website.
This website may collect certain information from your visit, including the date and time of your access, the pages you have accessed, the name of the Internet Service Provider and the Internet Protocol (IP) address by which you are accessing the Internet, and the Internet address from which you linked to our site, if applicable. We use this information to better understand how our website is being used so that we can improve its quality and make it more beneficial to our users.
Some portions of this website may request that you give us personally identifiable information, which is information that enables us to identify you, such as your name, email or other address. Some of the ways in which we may collect information from you are:
- Event registrations for webcasts, seminars, conferences, etc.
- Product support registration
- Education registration
- Subscription to newsletters or other Expert Assist content-related notifications
- Product purchases or trials
- White paper or other downloads
It is our intent to inform you before we collect personally identifiable information, and tell you what we intend to do with the information. You will have the option of not providing the information, in which case you may still be able to access other portions of this website, although you may not be able to access certain programs or services. In certain portions of this website, we also may enable you to "opt out" of certain uses of your information, or elect not to receive future communications or services.
The information we collect about you or your computer will be used only to provide a better user experience to you. In some cases, the information we collect about your computer may also be used to verify your identity.
Expert Assist may disclose personally identifiable information that it collects on the website if required to do so by law or when necessary in order to protect the rights of Expert Assist or its employees.
Data Security
Expert Assist's will follow all necessary precautions to assure that your personal information is secure and that your information provided to us is used only in the method you intended. In addition, where passwords are used, they are one-way encrypted so as to prevent all Expert Assist employees from viewing a user’s password.
Partnerships
This website contains links to other websites. Expert Assist is not responsible for the privacy practices or the content of such websites.
Online Forums
Portions of this website make chat rooms, forums available to visitors. Please remember that any information that is disclosed in these areas becomes public information and exercise caution when deciding to disclose any personal information.
Contacting Us
If you have any questions or comments about our privacy statement or practices, please contact us via email at support@expertassist.com
