Microsoft Dynamics GP Support

The reality is that time is money.  You do not have time to go through phone trees, nor do you have the time to worry about the unknown.  Expert Assist has the staff available to take your phone call, offer live support, and work to develop a solution in a timely manner.

Face it, Microsoft Dynamics has great support, and they work hard on what they do, but sometimes you need more;   somebody that can delve further into your support issue and truly arrive at an innovative and creative solution for your dilemma.  We are business owners, too, and we can see your difficulties from your perspective.  We also have the broad range of experience, so we can offer support that can’t be scripted, support tailored for your needs.

You can contact us several ways

• Support incident (web form) reporting,
• Email Support,
• Toll-Free Support, and
• Fax Support.

 Programming Support

The Dexterity development environment allows us to develop and test quickly for Dynamics GP.  This is great for the first deployment, but what happens when we need to make changes to existing code?  Expert Assist has been in the Microsoft Dynamics GP support business for a long time, and we plan to continue long into the future.  If we have code that we developed for you, we’ll be able to make modifications to this code either formally, through subsequent formalized proposals, through service contracts, and on an hourly basis.  We are flexible, and we enjoy working and finishing projects. 

 On Site Support

Sometimes, you just want to work with somebody who is on site, and perhaps for maybe security concerns you want to have them and their work to remain at your business location.  We can provide on-site support and software development support for Dynamics GP.

Remote Support

One of the great advantages of working these days in computing is that everyone is just a couple clicks away from seeing each other’s desktops and servers.  We provide support through a variety of channels.  Some of these include:

• Remote Desktop Connection
• VPN (Virtual Private Network)
• Citrix
• GoToMyPC
• Logmein
• And more.